FAQs FOR Virtual Run

How can I be a part of the TCS World 10K Bengaluru 2022 Virtual event ?

What are the race distances I can attempt in the virtual format?

When is the TCS World 10K Bengaluru 2022 Virtual Event?

You will have to complete your selected race category, using the TCSW10K App within the time band from 12:01 am, 14th May 2022 to 11:59 pm on 15th May 2022, without a break..

When do the registrations for the virtual categories begin and end?

What is the minimum age eligibility to apply in each race category?

Is there any upper age limit for each race?

How can I register?

What is the application fee for participating in the virtual event?

How can we contact you in case of any guidance?

Can I/we register offline?

Can I register all my group/corporate members together?

Does everyone need an online code to register in a group/corporate registration?

For Group/Corporate registration can we make a one-time payment for all participants?

Can I request for a Group/Corporate registration where I want my employees/members to make individual payments?

Once applied, can I cancel my application and get a refund?

Will I get a refund of my entry fees, if my application is not accepted?

I wish to change some information submitted by me during the registration. How can I correct it?

I have registered but I have not received transaction confirmation.

Can an Overseas applicant apply for the event?

Which payment mode will be accepted for online registrations?

Can I register for my friend?

What should I do if I am unable to open the registration website?

What does the registration fee cover?

Is the Goodie bag available to all race participants of the virtual event?

What are the gratifications for participating in the virtual event?

When will I receive my gratification for participating in the virtual event?

Will I get a timing certificate on completion of the virtual event? If Yes, what is the cut-off time to complete the race?

How will you validate my performance on race day?

How can I flag cheating cases by other runners?

Can I be a part of TCS World 10K Bengaluru without paying a registration fee or registering ?

Do I get a race day tee for participation?

Can participation in virtual events be considered for Procam Slam?

Will my virtual event timing certificate be considered for next year's participation in TCS World 10K Bengaluru 2023 for on-ground events?

Can I register for more than one race at the virtual event?

Can I register for both on-ground and virtual races?

Can I register for a virtual race if I have already registered for an on-ground race previously?

Can I run both on-ground as well as the virtual race of the same distance on the same day?

How will my entry acceptance be intimated to me?

In whose name should the cheque or demand draft be made in case of group/corporate registration

Which payment mode will be accepted for online registration?

Do I need to upload my COVID-19 vaccination certificate for applying in the virtual event?

From where can I download the TCS World 10K Bengaluru 2022 App?

When can I start my activity for the virtual Event and when does it end?

Do I need to be physically present on the race day in Bengaluru if I only participate in the virtual event?

Which activities are allowed at the TCS World 10K Bengaluru 2022 (Virtual Event)?

Can I practice on the TCS World 10K Bengaluru App before the actual race attempt?

TCS World 10K Bengaluru App timing and my other tracking app/wearable device timing/distance does not match?

Can I sync My garmin/strava/google fit/apple health with TCS World 10K Bengaluru App?

What if the TCS World 10K Bengaluru App crashed during my run?

I could not complete my race properly, can I try again?

Can I run through one day into the next?

Can I pause the run for water breaks or the bathroom?

Do I need to send you my clocked time to get a post-race gratification?

I forgot to click the stop button on the app?

My phone got damaged in the middle of the run, can I retry?

My phone battery died during my run. What should I do?

Can I run on a treadmill?

I am not able to login to the app?

Can I logout from the TCS World 10K Bengaluru app on one device and log into another device?

Can I use multiple login IDs on TCS World 10K Bengaluru App to complete more than one race?